Our IT support services are here to help you with your computer and communications needs, from email to internet and online learning. Use this page to find the support you need.
Our Help Desk service provides students, staff and instructors support with a wide variety of issues from troubleshooting IT issues to accessing Audio Visual equipment.
Help Desk hours are 9 a.m. – 5 p.m. Monday to Friday with more limited after hours support also available.
Note: Please review this page and our FAQ to see if you can find an answer to your question before contacting the Help Desk.
You will sometimes need to use a computer for your studies:
- You can use one of the 25 computers in our computer lab. For information about obtaining a computer id and password, click here.
- You can request to borrow a laptop from the front desk while on-campus.
- You are also welcome to use your own laptop. Use of your own equipment is at your own risk and we recommend securing your laptop when not in use.
You will need to have accounts set up for a number of the IT services including:
- Computer Lab
- Online Learning
Oshki-Wenjack will be providing all of these with instructions on proper use during orientation.
Oshki-Wenjack offers an e-mail system for its students, faculty and staff. The format of an Oshki-Wenjack e-mail address is:
Name: Jane Doe
E-mail address: email@example.com
Your e-mail account is to be used for all Oshki-Wenjack related communication and your e-mail account will remain active for the entire duration of studies.
Computers and the Internet provide many benefits but one big downside is that computers and laptops can easily become targets for viruses and malicious software. These intrusive programs may want to steal your personal information, use your computer to attack other systems, or cause damage to your system. There are several ways you can ensure that you and your computer are protected.
Printing, Scanning and Photocopying
You can access printing in the computer lab and scanning and photocopying at our front desk. Just ask reception or a Student Support Worker if you need help.