Information Technology
Our IT support services are here to help you with your computer and communications needs, from email to internet and online learning. Use this page to find the support you need.
Help Desk
Our Help Desk service provides students, staff and instructors support with a wide variety of issues from troubleshooting IT issues to accessing Audio Visual equipment.
Help Desk hours are 9 a.m. – 5 p.m. Monday to Friday with more limited after hours support also available.
If you need help, please contact the Help Desk by sending an email to IT@oshki.ca.
Note: Please review this page and our FAQ to see if you can find an answer to your question before contacting the Help Desk.
Computers
You will sometimes need to use a computer for your studies:
- You can use one of the 25 computers in our computer lab. For information about obtaining a computer id and password, click here.
- You can request to borrow a laptop from the front desk while on-campus.
- You are also welcome to use your own laptop. Use of your own equipment is at your own risk and we recommend securing your laptop when not in use.
Accounts
You will need accounts for a number of the IT services including:
- Computer Lab
- Online Learning
You will be provided all of the above with instructions on proper use during your orientation.
Oshki-Wenjack offers an e-mail system for its students, faculty and staff. The format of an Oshki-Wenjack e-mail address is:
Name: Jane Doe
E-mail address: jane.doe@oshki.ca
Your e-mail account is to be used for all Oshki-Wenjack related communication and your e-mail account will remain active for the entire duration of studies.
Printing, Scanning and Photocopying
You can access scanning and photocopying at our front desk. Just ask reception or a Student Support Worker if you need help.
