Computer Lab

Students, faculty and staff may access the computers in the computer lab using a computer lab userid and password.  The userid and password is generally posted inside the computer lab, but if you need assistance please visit the help desk.

To learn more about getting and knowing your userid and password visit the accounts support page.

The computer lab can accommodate up to twenty-five (25) student computer workstations plus one (1) instructor computer workstation.  All computers are equipped with Microsoft Windows 7 operating system and Microsoft Office 2010 office software.  A printer and scanner is also available for student and instructor use.

To learn about printing and scanning visit the printing and scanning service and support page.

Laptop & Projector

Instructors can request to use an OSHKI laptop and projector in-class to deliver presentations and access the Internet.

To request a laptop and projector to be setup and ready to go for your class contact the help desk.

Instructor Computer

A computer designated for all instructors is available in the computer lab at the front desk.

Student Borrowed Computer Laptops

Students can request to borrow an OSHKI laptop for on-campus use when studying in-class. 

To learn about signing out an OSHKI laptop please see the front desk.

Student Owned Computer Laptops

Students that bring their own computer laptops on-campus do so at their own risk.  Use of laptop security cables are recommended in order to secure laptops to desks when not in use. We encourage acceptable use of laptops when classes are in-session - please seek advice from your instructors.

To learn about internet access for your laptop visit the internet access service and support page.

To learn about security for your laptop visit the security service and support page.

Frequently Asked Questions

  1. Where can I access and use computers on campus?
  2. How do I start up and login to a computer on campus?
  3. I can't login to a computer on campus.
  4. How can I print on campus?
  5. I can't print to a printer on campus.
  6. Can OSHKI help diagnose and fix what's wrong with my personal laptop computer?
  7. Where else can I get my personal computer serviced?
  8. I am experiencing other difficulty using a computer on campus.

Where can I access and use computers on campus?

For students:

  • In the computer lab.
  • In the student lounge (either wireless or wired).
  • In the classroom (either wireless or wired, at discretion of the instructor).

For instructors:

  • In the computer lab.
  • In the classroom (request projector and laptop).
  • In a designated instructor's office.

How do I startup and login to a computer on campus?

  1. Start the computer.
  2. Wait for the login screen or press CTRL-ALT-DEL keys to display the login screen.
  3. Enter the computer lab username.
  4. Enter the computer lab password.

I can't login to a computer on campus.

  • Check that you typed-in the correct usename and password.  All passwords will start with a capital letter.  If in doubt, contact the help desk.

How can I print on campus?

For students:

  • In the computer lab, all lab computers print to the lab printer.
  • If your document is saved on your laptop then you need to save your document to a USB memory stick, plug the USB memory stick into a lab computer, and then open and print your document.
  • For color copies see the front desk.

For instructors:

  • In the computer lab, all lab computers print to the lab printer.
  • In a designated instructor's office.

I can't print to a printer on campus.

In the computer lab (for students):

  • Check that the lab printer is powered on.
  • Check if the lab printer has an amber error light.  If so, most likely the printer is out of paper or there is a paper jam.  Contact the help desk for assistance.
  • Check that you are printing to the correct printer.  The lab printer is named Dell .  If you do not see the lab printer listed, contact the help desk for assistance.
  • Check that you are logged into the computer.  Press the Windows start button, you should see the "CLASS" name displayed on the Windows start menu.  If in doubt, restart the computer and login again.
  • If you still can't print after trying the above troubleshooting steps, please contact the help desk for further assistance.

In the program department (for faculty and staff):

  • Check that the printer is powered on.
  • Check if the printer has an error message.  If so, most likely the printer is out of paper or there is a paper jam.  Contact the help desk for assistance.
  • Check that you are printing to the correct printer.  The program department printer is named Canon.  If you do not see the printer listed, contact the help desk for assistance.
  • Check that you are logged into the computer.  Press the Windows start button, you should see your name displayed on the Windows start menu.  If in doubt, restart the computer and login again.
  • If you still can't print after trying the above troubleshooting steps, please contact the help desk for further assistance.

Can OSHKI help diagnose and fix what's wrong with my personal laptop computer?

OSHKI can only provide computer servicing for personal laptops (students and instructors) for the following issues:

  • Your laptop does not power on.
  • You are using your laptop to access the Internet on campus.
  • Your laptop is reporting a virus protection alert.
  • You need assistance for downloading and installing software on your laptop.
  • Your document on your laptop (or USB memory stick) is lost or damaged.

Where else can I get my personal computer serviced?

We recommend that you service your personal computer at the place of purchase.  Most computer vendors will have a computer service depot.  If your computer was purchased at a retail outlet such as Walmart or is out of warranty, contact the help desk for further advice.

I am experiencing other difficulty using a computer on campus.

Please contact the help desk if you are experiencing the following computer issues:

  • Computer or monitor does not power on.
  • Computer powers on, but then displays a blue screen with an error message.
  • Computer is frozen or crashes (an error message is displayed).
  • Computer does not connect to the Internet.
  • Computer does not connect to the printer.
  • Computer is reporting a virus protection alert.